Frequently Asked Questions

How do I Book a Service?

You can book directly through our website by clicking Reserve Now.

You can also send us a message via email at reserve@nspexotics.com

Do I need Insurance to Rent a Car?

As per state laws, we require all our customers to have full coverage auto-insurance. You will need a full coverage auto-insurance policy that includes comprehensive and collision coverage, as well as liability coverage. Check our Insurance page for more details.

Is there a specific Age Requirement to rent a car?

Each Authorized Driver must have a valid operator’s license and be at least age [21]

“Authorized Driver” means (a) the Renter; (b) any additional driver listed by us on this Agreement; and (c) any other person defined as an “authorized driver” under applicable law.

Do you Deliver and Pick up the Cars?

Yes, we do offer drop-off and pick for a flat rate fee of $100.

Note: We only offer service to DC, Maryland and Virginia

What is your Cancellation Policy?

We have a 24-hour grace period for customers to cancel their reservations from the initial transaction. Afterwards, if the reservation is  canceled seven or more days before the scheduled rental date, there will be no penalty.

Please visit our Cancellation Policy for more details.

Do you offer Chauffeured Serviced?

Yes we do! Please visit NSP Group for all chauffeured services.